Kool Kampot
standard-title Terms and conditions

Terms and conditions

Hotel Policy

  • All guests must be 12 years of age or over.
  • We accept cash (US Dollar and Cambodian Riel) and major credit cards.

Check-in 

  • Check in is from 2pm, although you are welcome to check in earlier if your room is available.

Check-out 

  • Check out is before 12pm, although we will accommodate late check-out if possible.

Rooms 

  • Room rates are charged on a per room per night basis and exclude meals.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • All rooms are non smoking; however smoking is permitted on the outside terraces.
  • Any damage caused to the room or contents will be charged accordingly.
  • Rooms are different in size (m2).

Deposit Policy

  • No deposit will be charged.

Cancellation Policy

  • If cancelled or modified more than 3 days before the date of arrival, no penalty will be charged.
  • If cancelled or modified fewer than 3 days before the date of arrival, the first night will be charged.
  • In case of no-show, the full booking amount will be charged.
  • All payments will not be refunded if a guest shortens their stay.